·      Embrace high degrees of uncertainty and low degrees of predictability.
·      Co-create agile and adaptive concepts.
·      Adopt a systemic and holistic approach: understand problems in their full context including all the stakeholders.
·      Ask and answer powerful questions, moving from problem / past-oriented questions (that focus on what has happened) to future / solution-oriented questions.
·      Reframe the problems to alter / broaden the ways of thinking and to open more room for finding creative solutions.
·      Be Present: being self-aware and connected to one´s self, to the here and now, and to others.
·      Take a risk, experiment and try something new. Learning happens at the edge and we will create a safe lab within which you can experiment.
·      Get into the habit of regular intention setting, reflection and journaling.
·      Ecosystem design: incentives and interaction practices that make customers/citizens collaborate towards common goals.
·      Stewardship: Checks and balances are in place to ensure the enterprise/government does not make ill-fated decisions or overextend itself.